The continental breakfast was one of the best I've seen. Make your own hot and fresh waffles? Oh yeah! Yogurts, fruit, oatmeal and other standard breakfast fare to choose from also. The beds and linens we're exceptionally comfortable and the bathroom and shower were beautiful, modern and felt quite luxurious. All staff encountered was amiable and cajoling even at our 10p.m. check in. Laundry facilities we're available coin-op, ironing board, iron, coffee pot, microwave and dorm fridge were in the room. Unfortunately we never made it to the pool but it looked lovely.
We were in Room 509, it was fantastic!! Clean, upgraded room!! One of the elevators was down for repair, but the second one worked fine. Breakfast was more than acceptable. Make your own waffles, eggs, sausage, plenty to eat!! Would stay again for sure!!
I travel for business, and always am in search of an affordable,clean, quiet place to stay.. I would recommend this Quality Inn for the business or pleasure traveler.. the staff is friendly and helpful, and recently helped remedy a small problem I had.. the location is really convenient, easy to get to and very close to a ton of shopping..
Really nice place. It is better than the online pictures, and the overall experience is worth double what you pay. Fantastic.
Friendly staff who are willing to reasonably accommodate. Rates were competitive and even better if you have a rewards card with the Choice Hotels franchise chain. Lots of rooms to choose from as it has 5 floors. Elevators were suspect at times, at least when I stayed there several months ago. Breakfast was simple and good enough for being free of charge. Indoor pool was out of order but small gym was nice to have available. Rooms were clean and spacious. Nice having a good sized fridge and microwave in the room. TV had enough channels to choose from. Unruly guest were dealt with appropriately, which doesn't always happen nowadays in our "don't want to offend anyone's feelings" culture of late. Conveniently located near restaurants and a shopping center.
Quality Inn is a US Lodging based in West Springfield, Massachusetts. Quality Inn is located at 1150 Riverdale St, West Springfield, MA 01089, USA.
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