So far... Nothing more that I could ask for. Friendly, accommodating, clean, indoor pool to refresh you. Easy to get to the Big E. Lots of food near by within a 2 minute drive.
We've been coming here for years, we always look forward to checking in and having a great time. You guys make us very happy, it's always disappointing when we discover no rooms are free when we try to book and it happen from time to time but, glad to hear business is up
Always get great rates on rooms and it's our go to when we're in town!
Great hotel, friendly staff, very nice room, very clean and updated. We had the King Suite. The fireplace and separate bedroom was wonderful. Was able to use my Choice Prev. points. Couldn't ask for more. Will be my hotel of choice when I'm in the area again.
The motel itself was fine. I have a BIG problem with the Comfort Inn HQ's. They advertise false and misleading promotions. Their latest - stay 2 separate nights and get the 3rd night free. Wrong! They take your hard earned money for the 3rd night and tell you that you can get another night free at a later date. That is not the deal you sign up for when you join their rewards program. They have a bad business model. I highly recommend you not use any Comfort Inn. There are plenty of other motels around that provide good quality for the money you pay. Stay away.
We'll be seeing you again soon!!!
Comfort always seems to outdue themselves with the rooms. You just can't beat them! Don't even bother getting some expensive hotel when you can get one this cheap that is of same quality.
The staff is always accommodating to our needs, our rooms have never been below our expectations, the pool/hot tub is a pleasant amenity to relax in after a long day and a hot breakfast to wake up with to start another fun and busy one.
Comfort Inn Suites is a US Lodging based in West Springfield, Massachusetts. Comfort Inn Suites is located at 106 Capital Dr, West Springfield, MA 01089, USA.
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