ZERO STARS The owner is HORRIBLE I wouldn't suggest a homeless DOG stay here awful customer service as well as the property needs good deep cleaning gnats and flies everywhere and a strong smell of chlorine throughout the hotel is mixed with must PLEASE DO NOT STAY HERE !!
Friendly staff and convenient location, very reasonably priced!
If you want a homogenized, cookie cutter room, this isn't the place for you. If you appreciate interesting, one of a kind decor, check this place out. The lobby and hallways are inspiring, and the breakfast is great.
I just love this place. It's quirky and homey, and the people who run it are wonderful.
My husband and friends have stayed there for the past few years. The people are so hospitable. The Rooms are clean and relaxing. It's not new but it's like staying at a friends house. Comfortable and safe. Not fancy if that is what your looking for. The coffee and food are fresh and staff are helpful.
Small but quaint. Nothing I could find wrong with the place unless you don't like staying in an older type of hotel. Has got basic needs and it's clean safe and friendly..what more do you want for the price?
Friendly front desk, helpful staff. The room was clean and well kept. A fair price for a decent room.
The jacuzzi rooms are brilliant, and the tubs are spotless, with good jets. Worth a few extra bucks if you're in need of an escape.
Right across the street from the big e fairgrounds.
I intend to keep coming back.
Regency Inn Suites is a US Lodging based in West Springfield, Massachusetts. Regency Inn Suites is located at 21 Baldwin St, West Springfield, MA 01089, USA.
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