5
657 Riverdale St, West Springfield, MA 01089, USA
West Springfield, Massachusetts 01089
+1 413-739-3972

My husband and I have bought 3 Fiats from Vigen and always been treated well and professionally and knowledgeable about Fiats. I've also used the service department with no issues and got me in and out in the time they allotted with great service.

The service was okay. I had to initiate follow up for status, which should never happen. I wasn’t clear that most of the work would be sublet, or performed elsewhere for less, then marked up for the “convenience”. $1400 and my car came back dirtier than I left it. Grease all over my key even! — I will share more but I’d like to see if they can resolve this first. - I’m not satisfied, but not angry. I expected more, but perhaps I shouldn’t have...

worst dealership, they do not answer the phone. I talked to them 3 times about a recall, they say they do not have the part but will call back. They never do. They should announce up front " we do not care " that would be more honest.

Terrible service, can't ever find anything wrong. Ended up going to tire warehouse to fix my tire balance issue on my brand new ram with 3,500 miles on it. Going in 3 months of waiting for warranty parts to arrive as well. Go some place else.

These guys just saved the day for us, as well as our whole vacation! Very grateful. Thanks guys in service center ❤ The Schlenker Family #chrysleraspen #throttleproblems #onourwaytomaine

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Bertera Fiat — Car Dealer in West Springfield

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Bertera Fiat

Car Dealer at 657 Riverdale St, West Springfield, MA 01089, USA. Here you will find detailed information about Bertera Fiat: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    9:00 AM – 7:00 PM
  • Tuesday
    9:00 AM – 7:00 PM
  • Wednesday
    9:00 AM – 7:00 PM
  • Thursday
    9:00 AM – 7:00 PM
  • Friday
    9:00 AM – 6:00 PM
  • Saturday
    8:30 AM – 5:00 PM
  • Sunday
    Closed

Rating

3
/
5
Based on 5 reviews

Contacts

Categories:
State:
Massachusetts
Address:
657 Riverdale St, West Springfield, MA 01089, USA.
City:
West Springfield
Postcode:
01089

About Bertera Fiat

Bertera Fiat is a US Car Dealer based in West Springfield, Massachusetts. Bertera Fiat is located at 657 Riverdale St, West Springfield, MA 01089, USA.


Please contact with Bertera Fiat using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Bertera Fiat opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Bertera Fiat

  • Alejandro
    Added 2015.03.15
    My husband and I have bought 3 Fiats from Vigen and always been treated well and professionally and knowledgeable about Fiats. I've also used the service department with no issues and got me in and out in the time they allotted with great service.
  • Justin
    Added 2014.10.05
    The service was okay. I had to initiate follow up for status, which should never happen. I wasn’t clear that most of the work would be sublet, or performed elsewhere for less, then marked up for the “convenience”. $1400 and my car came back dirtier than I left it. Grease all over my key even! — I will share more but I’d like to see if they can resolve this first. - I’m not satisfied, but not angry. I expected more, but perhaps I shouldn’t have...
  • Maria
    Added 2014.07.31
    worst dealership, they do not answer the phone. I talked to them 3 times about a recall, they say they do not have the part but will call back. They never do. They should announce up front " we do not care " that would be more honest.
  • Zoe
    Added 2014.02.01
    Terrible service, can't ever find anything wrong. Ended up going to tire warehouse to fix my tire balance issue on my brand new ram with 3,500 miles on it. Going in 3 months of waiting for warranty parts to arrive as well. Go some place else.
  • Alyssa
    Added 2013.08.15
    These guys just saved the day for us, as well as our whole vacation! Very grateful. Thanks guys in service center ❤ The Schlenker Family #chrysleraspen #throttleproblems #onourwaytomaine
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