8
935 Riverdale St, West Springfield, MA 01089, USA
West Springfield, Massachusetts 01089
+1 413-732-9188

Are there game stops where stuff isn't knowledgeable? If there are this isn't one of them.

I purchased a used controller from the store and brought it home. I put batteries in it and try to turn it on, it did not function. I called the store and they told me that they do not test the used equipment. They told me they only look to see if all the buttons are there. , I was forced to return to the store and trade for a different color controller that I didn't want.

I've gone to a bunch of GameStop stores and for some reason I've just been going to this one I guess the atmosphere is perfect there...Employees are helpful and friendly and it always has what I'm looking for... i can always find what I want and I rather buy the game disc rather than downloading...im with GameStop 100%

Great place to socialize about upcoming games, new game consoles, etc.

This is my go-to for video game buying because it's closest to where I live, and I (usually) have a great experience here. A majority of the staff is helpful and really friendly, and despite going in much less than I used to, they still recognize me on sight and usually make my day much better. Most of the time when I come in here I like to stick around for a bit and talk to the staff because I enjoy being around them. One of them was even nice enough to talk me through installing a 2TB hard drive into my PS4 when he sold me the drive (though he certainly didn't have to take the extra time).

My only real complaint, however, is that one of the staff members (who I believe is a manager? Tall white dude, skinny, I THINK he has glasses) is INCREDIBLY rude to anyone who hands him an application or inquires about a job opening if they aren't actively hiring. Yes, it's retail, and if someone hasn't worked retail and doesn't understand the hiring trends, then they'll probably apply at the wrong time of year. I've worked in plenty of places while they weren't actively hiring and accepted plenty of applications I knew wouldn't be looked at, and I've even told applicants that the likelihood of being called back was slim because business was slow or all the seasonable employees had already been hired. That's normal, and there's no reason to be rude about it.

However, the manager (?) at this particular GameStop openly mocks potential applicants in front of other customers and seems to delight in embarrassing people. It's gross. Many people consider working there because they like the product, even if they don't understand that retail is a miserable soul-sucking hellpit of a job, but if you take their application and are either kind or honest with them or both, they'll keep coming back and spending money. When I see this sort of behavior from this employee, it takes me a long time to return to the location to make another purchase, and I'm not even the one he's making fun of. They have definitely missed out on sales to me because this particular person can't keep his bad manners to himself.

Before buying anything used from this store make sure you test it. GameStop does not test anything. It was a waste of my time to drive back and forth to the store in order to correct their mistake

Show Map

Gamestop — Electronics Store in West Springfield

We are glad to greet you!

Gamestop

Electronics Store at 935 Riverdale St, West Springfield, MA 01089, USA. Here you will find detailed information about Gamestop: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    10:00 AM – 6:00 PM
  • Tuesday
    10:00 AM – 9:00 PM
  • Wednesday
    10:00 AM – 9:00 PM
  • Thursday
    10:00 AM – 9:00 PM
  • Friday
    10:00 AM – 9:00 PM
  • Saturday
    10:00 AM – 9:00 PM
  • Sunday
    11:00 AM – 6:00 PM

Rating

4
/
5
Based on 8 reviews

Contacts

Categories:
State:
Massachusetts
Address:
935 Riverdale St, West Springfield, MA 01089, USA.
City:
West Springfield
Postcode:
01089

About Gamestop

Gamestop is a US Electronics Store based in West Springfield, Massachusetts. Gamestop is located at 935 Riverdale St, West Springfield, MA 01089, USA.


Please contact with Gamestop using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Gamestop opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

Are you the owner?
You can make a change to the page:
Edit this page

ALL reviews about Gamestop

  • Gabriel
    Added 2016.06.27
    Are there game stops where stuff isn't knowledgeable? If there are this isn't one of them.
  • Jaden
    Added 2016.02.13
    I purchased a used controller from the store and brought it home. I put batteries in it and try to turn it on, it did not function. I called the store and they told me that they do not test the used equipment. They told me they only look to see if all the buttons are there. , I was forced to return to the store and trade for a different color controller that I didn't want.
  • Tyler
    Added 2015.08.22
    I've gone to a bunch of GameStop stores and for some reason I've just been going to this one I guess the atmosphere is perfect there...Employees are helpful and friendly and it always has what I'm looking for... i can always find what I want and I rather buy the game disc rather than downloading...im with GameStop 100%
  • Kyle
    Added 2015.08.18
    Great place to socialize about upcoming games, new game consoles, etc.
  • Madison
    Added 2015.04.03
    This is my go-to for video game buying because it's closest to where I live, and I (usually) have a great experience here. A majority of the staff is helpful and really friendly, and despite going in much less than I used to, they still recognize me on sight and usually make my day much better. Most of the time when I come in here I like to stick around for a bit and talk to the staff because I enjoy being around them. One of them was even nice enough to talk me through installing a 2TB hard drive into my PS4 when he sold me the drive (though he certainly didn't have to take the extra time).
  • Timothy
    Added 2014.12.04
    My only real complaint, however, is that one of the staff members (who I believe is a manager? Tall white dude, skinny, I THINK he has glasses) is INCREDIBLY rude to anyone who hands him an application or inquires about a job opening if they aren't actively hiring. Yes, it's retail, and if someone hasn't worked retail and doesn't understand the hiring trends, then they'll probably apply at the wrong time of year. I've worked in plenty of places while they weren't actively hiring and accepted plenty of applications I knew wouldn't be looked at, and I've even told applicants that the likelihood of being called back was slim because business was slow or all the seasonable employees had already been hired. That's normal, and there's no reason to be rude about it.
  • Luke
    Added 2014.10.12
    However, the manager (?) at this particular GameStop openly mocks potential applicants in front of other customers and seems to delight in embarrassing people. It's gross. Many people consider working there because they like the product, even if they don't understand that retail is a miserable soul-sucking hellpit of a job, but if you take their application and are either kind or honest with them or both, they'll keep coming back and spending money. When I see this sort of behavior from this employee, it takes me a long time to return to the location to make another purchase, and I'm not even the one he's making fun of. They have definitely missed out on sales to me because this particular person can't keep his bad manners to himself.
  • Seth
    Added 2014.01.25
    Before buying anything used from this store make sure you test it. GameStop does not test anything. It was a waste of my time to drive back and forth to the store in order to correct their mistake
Leave your own review about Gamestop:
Add a review

Find Electronics Store in West Springfield

Sprint Store
Electronics Store in Massachusetts
5 reviews
1102 Riverdale St, West Springfield, MA 01089, USA.
T Mobile
Electronics Store in Massachusetts
5 reviews
935 Riverdale St Suite A103, West Springfield, MA 01089, USA.
Costco Photo Center
Electronics Store in Massachusetts
1 review
119 Daggett Dr, West Springfield, MA 01089, USA.
Advanced Electronic Controls
Electronics Store in Massachusetts
94 Doty Cir, West Springfield, MA 01089, USA.
Cvs Photo
Electronics Store in Massachusetts
928 Riverdale St, West Springfield, MA 01089, USA.
Eastern Electronics Security Inc
Electronics Store in Massachusetts
540 Main St, West Springfield, MA 01089, USA.