Service was quick and pleasant. I knew what I wanted-a matching recliner to one I bought last year. The salesman found the recliner quickly and showed me the correct color to order. I needed another chair to keep my husband out of my chair which is totally comfortable.
Great place to shop. You won't be disappointed.
Great customer care. Huge selection and quality sales.
Your other choice is to buy junk from the other cheap stores up the road.
Was browsing for lamps but didn't get the one i was looking for. The furniture here were great.
I have bought furniture from La Z Boy for the past 15 years. Everything was great, salespeople were very helpful, and the furniture has lasted in very good condition, especially considering that I share my home with pets.
We purchased a sofa from here and the cushion wore out in less than a month. I talked with the owner and he said he would only honor the warranty. We expressed how disappointed we were with the quality of the sofa and asked if we could get a refund ,or could we at least pick something out of better quality and pay the difference. He was very not willing to do that or anything but honor the warranty. I tried to convince him how unhappy we were,and very disappointed, but he did not care. He was also a very arrogant,and did not care at all how unhappy we were. This is poor business practice. The owner of a store does not, and will not do something to make his customers happy. Please do not shop there. You will regret it!. read the other reviews about this place,i know i should have done have. No stars and sub ZERO for the OWNER of this place. Had to give it one star in order to post this. BTW..the sofa is a Southern Motion brand.
Just a few words to let you know how things turned out with the store owner. The following day the owner called me and was very nice to me, i was quite surprised to receive this call. Anyway, hedid apologize and made me an offer to come in and pick out anything in the store and we could just pay any difference in price. My wife an i picked out something better and paid the difference. However we have to wait 6-8 weeks before it comes in, this would leave us without a sofa. He offered to leave the damaged one at our home until the new one came in. Also, he is not going to charge for pickup or delivery. Problem solved, Thank You...
Lazboy Comfort Studio is a US Furniture Store based in West Springfield, Massachusetts. Lazboy Comfort Studio is located at 1299 Riverdale St, West Springfield, MA 01089, USA.
Please contact with Lazboy Comfort Studio using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Lazboy Comfort Studio opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Furniture Store in West Springfield