Onion rings fried in old grease and rubbery, chicken wings small and as hard as a rock w no meat on them. And the pizza has no taste, i think the pizza dough is frozen. Hardly any sauce.
Worst experience everrrrrrrr. They played with my food. We made sure over the phone how I wanted my wings and they delivered the opposite of what I wanted and they did it on purpose Cus it's impossible that we talked about it more then 3 times of the type of wings I wanted and they still delivered the wrong order not caring for humans at all. They are miserable and they get off by making other people miserable just like them selves. I understand a mistake but this was definitely not a mistake Cus I made sureeeee I explained my self clearly more then 3 times and I even double checked before we hung up the phone call and they still send me the wrong order on purpose. They mess up my whole mood and my appetite
If I could give them 0 stars, I would. We have ordered from them a few times before and the food is so so. Tonight I placed an order and when the food arrived, it was very soggy. I called and the girl who answered the phone was very snotty telling me that she prepared it and that she is sure it was fine. I told her it wasn't and she asked what I wanted them to do, I told her I want the food replaced, SINCE I PAID FOR IT, and she was very rude and hung up on me. I tried to call back 5 times and every time she HUNG UP on me. I tried calling back to demand a refund but they keep hanging up. Poor business practices. Trust me, Save your money!! There are plenty of other places that you could order from in west springfield. I would never, ever suggest anyone to order from here. This is unacceptable behaviour. And if the owner cares about their reputation, I suggest they let that girl go. I would never allow my employees to treat a customer in such a way. I will be following up tomorrow, I want to speak personally with the business owner.
People are snobby dont appreciate the business i guess good pie but not friendly when I picked it up
Always order from here and always met with great customer service. Good prices fast delivery and the food is good!
Beyond unacceptable.
King Pizza is a US Meal Delivery based in West Springfield, Massachusetts. King Pizza is located at 1140 Memorial Ave, West Springfield, MA 01089, USA.
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