The copany it self not good costemer service is bad.. in general... bad service with costeemer
I had to have my phone replaced so I had to go to the corporate store to do it. They said that I had to wait 3 - 5 days for the replacement to get to the store. On the 6th day I called in the store to ask when they would have my phone in. They put me on hold and come back and tell me they have the phone in! Why didn't thry call me to let me know? How long did they have it before I called? Who knows. My phone was messing up so I needed it done ASAP.
The people at this location are the best! Extremely courteous and knowledgeable. This location also has a payment kiosk, so if you are unable to make a payment via phone or in store you can still pay your bill with cash, credit card or debit card. Great job west spfld!!!
I was there two times first time they try to rip me or overcharge for a phone line transfer while it is free 2nd time he erase my phone when I wanna know how to turn hot spot on.
And espareboo is also a big dumb thinking himself a smart. Black girl have only 1 thing to say call customer service looks like a hole of dumb running this place that is going to close very soon. Be careful when giving your phone to any dumbass or how much they're charging you.
Nice phones. N some are free if you are switching from a different carrier.
So disappointed.
Also there just way to much cursing in what's supposed to be a professional environment.
Metropcs Corporate Store is a US Store based in West Springfield, Massachusetts. Metropcs Corporate Store is located at 935 Riverdale Street #A106, #A106, West Springfield, MA 01089, USA.
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