I brought some jewlery over after one of their sales people was set up at Baystate Medical lobby selling and telling everyone that they were actively buying gold.
I would not suggest going to this place for anything they act like you are II and they are all above you I brought my Watson to get a battery put in it a week later it was still not finished I took it and brought it to Agawam and head block jewelry do it while I stood there and took 3 minutes. People at diamond gold connection act like you are underneath them and you are not important
Yikes. Never again. The atmosphere is extremely unwelcoming and uncomfortable, and the business appears to be struggling. Very different from what I remember when I last visited several years ago.
Let me just start by saying I don't know how the hell these people are still in business. I went in there to appraise a Rolex I no longer wanted. As soon as I walk in the lady is staring me down and instantly has an attitude. Without even looking twice she says I don't believe it's real! Mind you original paperwork everything is on hand. Next she test the diamonds all real. She goes on to say she's not interested. OKAY COOL NO BIG DEAL! I'm packing my watch up and she's literally kicking me out?!! What kind of buisnesss is that even her own co worker was shaking his head! We tell her if we offended her? & she threatens to call the police ? For no reason besides the fact that I am a Hispanic male with chains & she probably assumed I was some sort of thief trying to make a come up. Will never recommend this to anyone seriously I've never been treated so poorly at any business like I did here. Truley disappointed! 0 stars if I could.
We were looking for a jeweler to set a stone for a pendant. The staff that "helped" us didn't look like someone you would find working in a jewelery store, he was wearing sweat pants and wasn't well put together. He was also rude and wouldn't get off his phone while talking to us. We left as quickly as we came in and will never go back.
Not only was the quote to buy ridiculous, the woman was so incredibly rude and indicated that she had more gold than she knew What to do with. You don't want to buy my stuff, fine. But her attitude was such that I will never return.
Diamond Gold Connection is a US Jewelry Store based in West Springfield, Massachusetts. Diamond Gold Connection is located at 389 Park St # 1, West Springfield, MA 01089, USA.
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