My family and I have been People's Bank costumers for over 15 years, and for the most part we have been satisfied with their products and services. However, on a recent phone call to the West Springfield branch regarding a check policy, I expected knowledgeable, and courteous responses for my inquiries. Instead what I received from the assistant manager Jennifer Kollisch were rude and condescending responses. During our short conversation, as I inquired about the policy she became frustrated and she abruptly ended the call, leaving me with unanswered questions and forcing me to re-evaluate my relationship with Peoples Bank. Going forward I foresee us becoming members at other institutions who truly value the meaning of customer service.
Lovely faces and greets.
Slow and takes forever and they are to nosy
They always make you feel welcome. Make you feel like you're apart of their family. I give them ***** ;)
No matter what branch I go to... Super pleasant tellers. Such a nice change of pace.
Peoplesbank is a US Bank based in West Springfield, Massachusetts. Peoplesbank is located at 547 Memorial Ave, West Springfield, MA 01089, USA.
Please contact with Peoplesbank using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Peoplesbank opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Bank in West Springfield